Personal Biography

Joyce Hill has an extensive background in leadership and organizational development. As a leader, herself, she has had to continuously sharpen her own skills and competencies to meet the needs of her direct reports. Joyce’s guiding principles are integrity, trust, respect and honesty and can be seen in her professionalism and day-to-day practices.

Joyce’s work with executives includes individualized coaching, multi-rater feedback, personal development plans, and change management. Joyce has worked with individuals in domestic and international environments. She combines the appropriate mix of relationship behavior with task behavior to provide the right motivational direction for those she works with.

Joyce’s work with organizations includes cultural change that supports the achievement of business strategies, talent development, team interventions, performance management, retention strategies and employee engagement. Joyce has experience working with Fortune 500 organizations across many disciplines, including financial, telecommunications, retail, academia.

She holds a Masters of Science in Organizational Development and a Bachelor of Science in Human Resource Management and has received special acknowledgements from the Corporate Leadership Council, Alexandria, WV and American Productivity and Quality Center, Houston, TX for her work with cultural change and performance management.

Companies Served

  • Ash Grove Cement
  • H&R Block
  • Olan Mills Studios
  • State Street
  • Sprint
  • University of Phoenix

Testimonials

“Joyce used a good technique to help us take ownership of the corporate values. It was an eye opening session. You see the values in action and that obstacles are not insurmountable; very impressive.”
District Manager, Retail
“The people that are being asked to be mentors are feeling very special. This program is building confidence in them. Their success will help them realize they can contribute more to the success of the company.”
Regional Director, Retail
“Thank you so much for taking the time with us today – I’m truly excited about the positive impact a Team Charter can have our ability to deliver on our mission.”
Assistant Vice President, Strategic Sourcing
“Throughout the time I’ve known Joyce, I am impressed with and most heavily rely on her skills. She plans efficiently, interfaces with various levels of management, and creates appropriate interventions after diagnostic analysis of our internal customers’ needs across different functional areas from Sales to Finance.”
Manager, University and Alliance Partnerships
“One of the highest compliments I can pay Joyce is she is a woman of integrity. If Joyce commits to do something, I know I can count on her to get it done quickly and tailored to my needs. She is action oriented, takes the initiative to creatively problem solve, and has my respect as a subject matter expert and team player. I will consult with Joyce for many years to come. She has been an asset to me, my staff, and the programs we support.”
T. Thompson
Manager, Executive Development
“Joyce Hill is one of the most experienced and up-to-date organizational development consultants that I have had the pleasure of working with. She is constantly learning and working to bring the most targeted solutions to her clients, and because of this Joyce has provided leadership development in some of the largest and most innovative organizations in Kansas City. While she is capable of working with people in all parts of the organization, she excels when focusing on influencing and developing the senior leadership team.”
Bonnie Hagemann, M.Ed
President, Character of Excellence
“Joyce has helped us implement many of our new systems including the H&R Block Values, Performance Excellence, and the Talent Review process we are utilizing across the businesses and support departments.”
T. Serati, SVP/HR
H&R Block

 

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